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The customer stated the lancets are defective and that the needles are not coming out of the end to draw blood.Medline received 20 boxes of push button safety lancets in used condition and tested 5 lancets from each box by twisting off the safety tab, placing the lancet on a stack of 5 sheets of paper with a piece of carbon paper in the middle, and pressing the push button to trigger the lancet.All lancets tested operated as normal, with the needle firing once into the stack of paper and retreating back into the lancet housing, and the complaint was not confirmed.The cause was documented as not confirmed with received sample, and medline was unable to confirm the complaint issue or that the product failed to meet specifications.There were no reports of death, serious injury, medical intervention, or follow up care.This is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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