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The account reported finding the unit "will not turn on/ high pressure," and the customer reported that "nothing would go through the nebulizer" and "the tubing would keep popping off" because there was "so much pressure." medline quality received one unit, visually inspected the sample, observed that it arrived in used condition with a used filter and cap, plugged the sample into a power source, turned the sample on, observed that the sample turned on and misted, attached a digital flowmeter with a reading of 5.3 lpm, and opened the sample to check for internal damages and defects.The reading met product specifications, and the sample was observed to have fluid damage, debris, and discolored tubing; the reported issue was not confirmed with the received sample, and medline was not able to confirm what may have caused the issue.The customer reported using an inhaler and did not miss medication doses, and reported there was no serious injury, medical intervention, or follow-up care related to the reported incident; no trends were identified, and the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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