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The account reported finding one ea was received leaking.Multiple photographs were submitted for investigation; the pictures show that the water has leaked from the aquapak bottle into the packaging, and water droplets can be seen in the plastic bag that the aquapak is in.Trending was reviewed and there have been 0 additional reported complaint(s) for this issue for the account in the past 6 months; the cause was documented as cannot determine cause.This complaint has been provided to the vendor for further evaluation, and the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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