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Product complaint # (b)(4).Date sent to the fda: 9/30/2026.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.H3 investigational summary: the product was returned to eth for evaluation.Visual inspection and functional testing were conducted on the returned device.Visual analysis of the returned sample revealed that the strap25r device was returned with no apparent damage.In addition, the foil packaging was returned along with the instrument.In an attempt to replicate the reported incident, the device was manually activated sixteen (16) times, and all straps were delivered properly.Following deployment of the final strap, the trigger locked as designed, with the lockout indicator displaying 100% orange, confirming complete device depletion.After functional testing, the device was disassembled for a detailed internal inspection.Examination of the internal components revealed no evidence of damage, wear, or abnormalities that could have contributed to the reported event.As part of eth quality process all devices are manufactured, inspected, and released to approved specifications.The event described could not be confirmed as the device was returned without detectable damage.Although no product defect was identified, there may have been other circumstances or issues that occurred during the use of the device that could not be replicated during the laboratory analysis.Additional complaint information monitoring for potential safety signals is conducted through complaint trending as part of post market surveillance.
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