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The account reported finding items have been leaking due to small crack.No sample or photo received for the investigation; the packs production record was reviewed and there were no line down situations, deviations, run-with outs, or non-conformance reports that might have had an impact on this issue, and the finished good pack build was reviewed.Because no sample or photo was received for the investigation, the reported problem could not be evaluated by sample or photo; upon review of the dhr, the vendor lot numbers matched the identified defective lots, and root cause can be attributed to vendor design deviation.No adverse trend exists for similar complaints, and the quality team will monitor this issue for trending purposes.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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