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The customer reported the 3 w stopcock from the saline to the waste bag; the luer lock does not tighten and is leaking.No stock check was able to be performed as there was no remaining inventory, and a used sample was returned for evaluation; visual evaluation revealed the stopcock to not be seated properly at the bond site, while review of the finished good bill of materials/pack build, manufacturing instructions, drawing, and device history records did not reveal nonconformances related to the reported defect.Based on the investigation results, the reported event was confirmed as the stopcock was not bonded onto the assembly straight and secure.Root cause can be attributed to human error, and medline will continue to monitor for additional occurrences and adverse trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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