MAUDE Adverse Event Report: Medline Industries, LP MEDLINE; THERMOMETER, TALKING, EAR/FOREHEAD, HOME

Catalog Number	MDSTH1002
Medical Device Problem Code	Incorrect, Inadequate or Imprecise Result or Readings (1535)
Health Effect - Clinical Code	Fever (1858)
Date of Event	06/19/2023
Type of Reportable Event	Malfunction
Event or Problem Description
It was reported that "is not giving accuate reading.When she had a fever this one read normal but when she used another one that one read high.She has tried new batteries and still not working properly.".
Additional Manufacturer Narrative
The customer reported "readings off" and stated, "when she had a fever this one read normal but when she used another one that one read high" and "she has tried new batteries and still not working properly." complaint could not be confirmed as there were no samples or pictures received.Without a sample received it is difficult to determine a true root cause for the reported issue.The division performs quarterly trending on all complaints received, and should the sample/detailed picture become available, the complaint will be reopened and investigated accordingly.There were no reports of death, serious injury, medical intervention, or follow up care.This is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.

• Brand Name: MEDLINE
• Common Device Name: THERMOMETER, TALKING, EAR/FOREHEAD, HOME
• Manufacturer (Section D): Medline Industries, LP; three lakes drive; northfield IL 60093 -275
• Manufacturer Contact: namirah khan ; three lakes drive; northfield, IL 60093--275
• MDR Report Key: 50945948
• Report Number: 1417592-2026-54161
• Device Sequence Number: 9499605
• Product Code: FLL
• UDI-Device Identifier: 00080196406404
• UDI-Public: 00080196406404
• Combination Product (Y/N): N
• Initial Reporter State: AR
• Initial Reporter Country: US
• PMA/510(K) Number: K100488
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Company Representative
• Type of Report: Initial
• Report Date (Section B): 09/28/2026

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Catalogue Number: MDSTH1002
• Was Device Available for Evaluation?: Yes
• Is the Reporter a Health Professional?: No
• Was the Report Sent to FDA?: No
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 06/19/2023
• Initial Report FDA Received Date: 09/30/2026
• Was Device Evaluated by Manufacturer? (Y/N): No
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Patient Sequence Number: 1
• Patient Sex: Unknown