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The reporter described the unit as a broken suction machine and stated that the unit does not suction.Medline visually inspected the sample and the unit arrived in good condition; the sample was plugged into a power source and powered on, and when the unit was turned to maximum, the pressure was 600 mmhg, which meets product specifications.The sample was opened to check for internal damages and defects, and it was observed that the unit was free of fluid damage and debris; as a result, medline cannot confirm the reported complaint with the sample received.No root cause was identified, and the division will closely monitor the complaint during quarterly trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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