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The customer reported ¿3 meters 3 different problems¿ and that this one was ¿out of range >50 i.E.57 & 58¿; there was no reported death or serious injury associated with this event.A sample/photo was not provided for this complaint, and investigation included review of recent complaint trends/scar activity for the last three trend reports; the vendor was notified.The investigation results were not confirmed, and the complaint was not confirmed because the issue can only be confirmed by further investigating the sample or a provided photo.The cause was documented as sample required to determine cause, and no trends were identified for the specified material number and its corresponding defect type.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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