|
The customer stated that "two clips have fallen off the transport chair armrest"; the issue did not occur during use and no injury occurred.A physical sample was not provided; a photo depicting the defect was provided and only a visual review of the defect could be conducted.Investigation results: confirmed, and after reviewing the photo it was discovered that the seat guide for the front right leg is bent in between the seat tube and the leg.Given the evidence provided in the photo, as well as the incident report, the root cause of this issue is unknown; no trends were identified and no product changes were identified that could have contributed to the alleged product failure.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
|