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The customer reported that the electrodes came out defective, the adhesive is not working as it should, and there is missing adhesive on the length of the tab.Medline received 1bx in like-new condition, performed a visual inspection, and then performed functional testing by applying ten total resting tab electrodes on arms and removing them after 5 minutes; the electrodes appeared to have less adhesive than normal and did not stick well to the skin.The complaint was confirmed.The issue shown via investigation was most likely caused due to inadequate adhesive applied during the manufacturing process; the vendor was notified, material trending showed no similar complaints during the last 12 months, and the division was informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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