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The customer reported several complaints about the grounding pad, including "skin irritant x4, attachment breaking from sticking= multiple times"; the irritation was "underneath the pad" where the adhesive was, "red and irritated," noticed "immediately" at time of removal, with no treatment required and no serious injury identified, medical intervention required, or follow-up care needed.Medline quality received 1 ea of the grounding pad for evaluation and physical inspection was conducted with the provided sample.The customer did not provide any evidence of skin irritation caused by the grounding pad and at this time this issue cannot be confirmed; at the same time the issue with the plug has been confirmed, as the plug was damaged.The suspected root cause is a manufacturing issue, and the item has been confirmed to be at-risk for the esu plug breaking in half when the plug is removed from the grounding pad adhesive; the division will continue to monitor the issue for trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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