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The customer reported that she received a box of item number msg9075 that had the incorrect gloves inside, and the gloves inside this box were item number msg9675.Although a fedex call tag was provided, no sample was returned for review; however, the reported issue was confirmed via customer supplied image, and the manufacturing facility was notified of this incident for their review and completion of the investigation form.The cause was identified as mfg: assembly/human error.The complaint investigation objective has been met and no further investigation into the cause and complaint is warranted.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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