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The customer stated that "i got in trapped inside of this rail and almost smothered in my sleep," and it was reported that the user rolled over in bed and "got stuck in bed rail"; no medical intervention, serious injury, or follow-up care has been reported.Medline received one bed assist bar in used condition, unassembled, and upon assembly, all parts secured properly with the push buttons and c-clips; the unit was dirty and used, no defects were found, the mattress strap was not received, and it is unknown if the customer had the mattress strap installed.The complaint was unconfirmed because no defects were found, and the cause was documented as unconfirmed/see investigation.The product is subject to recall, and the division will monitor through trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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