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The customer stated the product was ¿missing parts right out of the box¿ and was ¿missing the right side brake.¿ sample and/or photo was not available; this complaint is for missing parts, therefore no sample is required, pcn history was reviewed with no product changes identified that could have contributed to this product failure, and quality control inspection records were reviewed.Investigation results were corrected to confirmed.The cause was documented as assembly/human error, and a replacement was issued; the division will monitor through trending.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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