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The customer reported tip of guidewire coils shredding, and the complaint involved the tip of guidewire coils shredding after initial insertion, which made the tip of the wire fragile/floppy.No sample was received for evaluation; review of the finished good bill of materials/pack build did not reveal any nonconformances, the device history record was reviewed with no nonconformances identified that would have contributed to the reported defect, review of receiving inspection records did not reveal any related nonconformances, and complaint history review found no similar complaints or adverse trend.Based on the investigation results, the reported event was not able to be confirmed at this time and was not able to be replicated because the customer did not use the provided call tag to issue a sample for investigation.Root cause remains inconclusive at this time as the reported defect was not able to be confirmed, and no action is required at this time; medline will continue to monitor for additional occurrences and adverse trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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