MAUDE Adverse Event Report: Medline Industries, LP HUDSON RCI; NEPTUNE HEATER, REFURBISHED

Catalog Number	HUD42500R
Medical Device Problem Code	Unexpected Shutdown (4019)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	10/16/2025
Type of Reportable Event	Malfunction
Event or Problem Description
It was reported that "humidifier problems.Runs for 12 hours and turns off after many hours.".
Additional Manufacturer Narrative
The customer reported "humidifier problems" and that the device "runs for 12 hours and turns off after many hours." a retrospective review determined that the complaint record does not contain sufficient documented evidence to support confirmation of the reported failure mode or determination of a specific root cause, because the associated sample is unavailable for evaluation and no objective supporting evidence is present within the complaint file.The reported problem was unconfirmed, and the cause code was updated to "unconfirmed - sample required to determine root cause." the reported complaint event was reviewed and did not involve a death or serious injury; there has been no change to the reportability decision associated with this complaint.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.

• Brand Name: HUDSON RCI
• Common Device Name: NEPTUNE HEATER, REFURBISHED
• Manufacturer (Section D): Medline Industries, LP; three lakes drive; northfield IL 60093 -275
• Manufacturer Contact: narendra nambula ; three lakes drive; northfield, IL 60093--275
• MDR Report Key: 50947258
• Report Number: 1417592-2026-54424
• Device Sequence Number: 13136411
• Product Code: BTT
• UDI-Device Identifier: 10197344105496
• UDI-Public: 10197344105496
• Combination Product (Y/N): N
• Initial Reporter State: FL
• Initial Reporter Country: US
• PMA/510(K) Number: K131912
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Company Representative
• Type of Report: Initial
• Report Date (Section B): 09/29/2026

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Catalogue Number: HUD42500R
• Device Lot Number: 425-00
• Was Device Available for Evaluation?: Yes
• Is the Reporter a Health Professional?: No
• Was the Report Sent to FDA?: No
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 10/16/2025
• Initial Report FDA Received Date: 09/30/2026
• Was Device Evaluated by Manufacturer? (Y/N): No
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Patient Sequence Number: 1
• Patient Sex: Unknown