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It was reported that the device was "not putting out any air, the medicine is not moving at, no air comes out of the mouthpiece.It is on, it is running, it is not pushing out enough air to be effective.".
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According to the customer, the nebulizer doesn¿t have "enough power" to consistently nebulize the medication; the device turns on but does not produce a steady stream of vapor, and the user has not incurred a serious injury and has not missed a medication as they¿ve been able to use their albuterol inhaler.Medline quality received one unit, visually inspected the sample and observed a clean filter, plugged the sample into a power source and turned it on; the sample turned on and it did mist, a digital flowmeter reading was 8 lpm, which meets product specifications, and the sample was opened to check for internal damages and defects.The reported issue was not confirmed with received sample, and medline was not able to confirm what may have caused the issue.The quality team will monitor this issue for trending purposes, and there has been no change to the reportability decision associated with this complaint.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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