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The customer reported receiving a medline hand held aneroid that had a pinhole and would not inflate during use.At this time, a sample was not received for investigation; while a photo was provided by the account, it was just a photo of the aneroid itself and did not show the defect being reported, and investigation included review of recent complaint trends.The complaint was not confirmed due to the fact that this issue can only be confirmed by further investigating the sample or a provided photo of the actual defect being reported; the cause was documented as sample required to determine cause.Based on the review of the details provided for the complaint investigation, medline was unable to confirm the complaint issue or that the product failed to meet specifications.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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