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The account reported finding broken manifold and reported the rotating adaptor broke during use and the handles dislodged, turning the full 360 degrees.A box containing 21 sealed, unopened pouches was received for review; the reported defective sample was not received and had been discarded by the customer, and 20 samples were opened, visually inspected, leak tested, and had the swage on the rotating adaptor inspected with passing results and no defects found.In the absence of a defect sample or a visual representation such as a photo for inspection and testing, medline is currently unable to verify the customer's claim regarding a broken manifold.No root cause was identified, and if a photo or sample of the reported defect becomes available, this complaint will be re-opened and investigated.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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