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The account reported ra separated from manifold.Investigation included review of the photo and evaluation of a used sample; review of the finished good bill of materials/pack build, finished good manufacturing instructions, drawing, device history records, receiving inspection records, related changes, and complaint history did not reveal any related nonconformances or adverse trend.The reported defect was confirmed as the ra separated from the manifold.Further communication with the sales rep and customer discovered the 200 series manifold was being used outside the intended design specs, as the psi was too extreme for this specific manifold, therefore causing the ra to separate; root cause can be attributed to user knowledge, with the updated cause code adjusted to traced to user with misuse/mishandling.There were no reports of death, serious injury, medical intervention, or follow up care.This is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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