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Manufacturer's investigation conclusion:
the reported event of the heartmate mobile power unit (mpu) patient cable being dropped into water was not confirmed.The returned mpu, serial number (b)(6), was visually inspected at the service depot and product performance engineering (ppe) department and no signs of fluid ingress were observed in the mpu or mpu patient cable connectors.The unit was connected to ac power and the unit booted up as intended.The unit was authorized to be scrapped by the customer.Although the fluid ingress was not confirmed, per provided information, the root cause of the fluid ingress was determined to be user error.Incidental findings: damage to the black power cable connector threads.The device history records were reviewed and the records reveal that the heartmate mobile power unit (mpu), serial number (b)(6), was manufactured in accordance with manufacturing and qa specifications.The current revision of the instructions for use (ifu) and patient handbook can be found on the eifu page of the abbott website.The heartmate 3 lvas ifu, rev.D, heartmate 3 patient handbook, rev.A are currently available.Section 8 of the ifu, entitled ¿equipment storage and care¿, provides instruction on how to care for and clean all equipment, including the mobile power unit (mpu).Section f of the ifu, entitled ¿safety checklists¿, instructs the user to perform routine maintenance on all the equipment, including the mpu and patient cable.Section 2 of the ifu, entitled ¿system operations¿, warns if the external system components contact water or other moisture, the pump may stop.Section 6 of the ifu, entitled "patient care and management", instructs the user to never expose the mpu to water.The patient handbook cautions the users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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