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The customer reported a box of 10cc syringes had "some damaged ones" and "the side of the syringe that is broken," with the syringes still in the package and the side handle broken.Medline received 22 ea medline sterile luer lock syringes and, upon visual investigation, noticed that some of the syringes were broken at the right wing of the syringe inside the packaging; the vendor reviewed retained samples and dhr records, with no abnormalities found in retained samples or records.The complaint was confirmed.The cause code was updated to defect confirmed: unknown responsible party, cannot determine cause w/received sample, and the division has been informed and will continue to monitor trends.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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