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Medline quality received a complaint regarding the securement device coming apart with respect to the snapsecure foley catheter securement device, and the complaint transcript noted the issue did not occur during use and no injury occurred.Medline quality did not receive a sample nor photographs of the reported product; a post-market retrospective review of the past 24 months preceding the reported issue revealed 2 additional complaints of the snapsecure detaching, and the vendor review of records, manufacturing process, and testing of retained samples found no defects or nonconformances in their production.The issue is unconfirmed, as no samples nor photographs were made available to review, and a root cause cannot be identified at this time.There are currently no known trends for this product lot, and medline quality will continue to monitor for the issue through monthly complaint meetings and quarterly trending analysis.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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