| Model Number |
MX40 - WLAN |
| Medical Device Problem Code |
Defective Alarm (1014)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
08/27/2026
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Type of Reportable Event
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Death
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Event or Problem Description
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It was reported that a device was in use while a patient died; however, there was no connection and no data from the device.It was indicated that testing of the device showed no issues, and it was noted that 3rd party batteries were used and not securely held in the battery compartment.Resuscitation efforts were initiated but subsequently discontinued in accordance with the patient's previously expressed wishes that no resuscitation be performed.No additional clinical information was provided.
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Additional Manufacturer Narrative
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E1 reporting institution phone #: (b)(6).It was reported that third-party batteries (akku med) were being used with the device and did not fit securely within the battery compartment.Additionally, broken battery clips were identified.Functional testing performed by the customer using a patient simulator did not identify any issues with the mx40 monitor.A philips field service engineer (fse) visited the customer site to collect device logs and supporting information related to the reported event.Analysis of the device logs and clinical audit records determined that the mx40 was not connected to the pic ix system on 27-aug-2026 between approximately 06:00 and 16:39.No retrospective patient data were available for this time period.The fse also performed functional testing of the monitor, and no anomalies were identified.Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.
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Search Alerts/Recalls
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