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The customer reported finding unable to flush, and the complaint text states only 2 of the 3 lumens work after the catheter is placed in the patient.A sample was received for investigation; the investigation was limited without return of the reported complaint device, and an unopened kit was evaluated for occlusions and aspiration/flushing, with no occlusions observed and no difficulties withdrawing or expelling water through any of the lumens.Based on the complaint details, sample evaluation, and investigation, the complaint cannot be confirmed.At this time, the root cause cannot be determined, and the incident reported within the complaint is not believed to be due to an occlusion in the device prior to insertion; no medical intervention, serious injury, or follow-up care has been reported.There were no reports of death, serious injury, medical intervention, or follow up care.It has been determined that the reported event could cause or contribute to serious injury if it were to occur again.In an abundance of caution, this is a reportable event.If additional information becomes available this report will be reopened and reevaluated.This medical device report (mdr) is being submitted as part of retrospective review activities, which include review of historical data in accordance with regulations at 21 cfr part 803.The information included in this mdr reflects the information reasonably known to the manufacturer at the time of this retrospective review and submission.
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