The autopulse platform (s/n (b)(4)) was returned to zoll (b)(4) on (b)(6) 2015.Investigation results as follows: a visual inspection of the returned autopulse platform was performed and the short black cover was observed to be damaged.Visual inspection of the internal device showed no damages.A review of the archive was performed and no discrepancies were observed.The platform was functional tested and the autopulse the reported complaint of the device does not turn on was confirmed.Further investigation indicated that the processor board and the cable from the load cell amplifier to the processor board were defective.Replacing the parts remedied the ua7.The platform passed the load cell characterization test.Based on the visual inspection, the short black cover was replaced.Additionally, the power distribution board was also replaced to remedy the reported complaint.In summary, the customer's reported complaint of the platform not turning on and not leds illuminating was confirmed during functional testing.After replacement of the part identified during investigation, the platform passed all final functional testing criteria.
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