Prior to the reported event the water pressure was out of specification at 85psi.The recommended water pressure range is 20-50psi.During manufacturing, the sterilizer is given a factory voltage identifier tag which is held by a thin wire passing through the ventilation slates of the electrical kick plate.When the plumber turned over the tag the small tag wire made contact with the electrical connections behind the electrical kick plate subsequently causing the wire to become charged and grounded on the base metal fin of the kick panel and causing the reported event.The steris service technician replaced the electrical kick plate and confirmed the sterilizer to be operating properly.No additional issues have been reported.The amsco-c sterilizer was installed by a third party on 10/28/2015.Step 1 on the installation checklist states: remove all construction/installation debris and protective paper from the unit.Although the third party checked complete for step 1 on the installation checklist, they did not remove the voltage identifier tag.
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