The customer reported via phone call that she experienced high blood glucose.The customer also reported that the insulin pump shuts off and received a battery out limit alarm.The customer's blood glucose was 426 mg/dl at the time of incident.The customer's blood glucose was 126 mg/dl at the time of call.The customer stated that she treated her high blood glucose by giving bolus.The customer stated that the alarm only occurred once and was able to be cleared.The customer was advised to monitor the insulin pump.The insulin pump will not be returned for analysis.
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