Model Number MMT-751NAS |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
Hyperglycemia (1905)
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Event Date 12/18/2015 |
Event Type
Injury
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Manufacturer Narrative
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Currently, it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.(b)(4).
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Event Description
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The customer reported via phone call that the insulin pump has been alarming no delivery.Customer had called before and troubleshooting was completed but the alarmed is recurring.Blood glucose value was 430 mg/dl; treated with manual injection.The customer has tried different cannula lengths, insulin is not expired or denatured, he does rotate sites and avoids scar tissue, uses the serter and the tubing was not bent or kinked.Customer was advised the insulin pump would be replaced and agreed to return the product for analysis.
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Manufacturer Narrative
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No unexpected no delivery alarm was noted during testing.The pump passed the prime, excessive no delivery and displacement tests.The pump had cracked battery tube threads, a cracked reservoir tube lip and minor scratches on the lcd window.
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Search Alerts/Recalls
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