Model Number EMERALDC30 |
Device Problems
Bent (1059); Appropriate Term/Code Not Available (3191)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 12/03/2015 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).If implanted; give date: na (not applicable) the cartridge is not an implanted device.Section.If explanted; give date: na (not applicable) the cartridge is not implanted, and therefore not explanted.(b)(4) cartridge seemed too tight.All pertinent information available to abbott medical optics has been submitted.
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Event Description
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It was reported that during handling and not when the product was removed from packaging, the cartridge, model emeraldc, seemed too tight and the lens did not load right.The cartridge and lens were not used and the customer reported perhaps the cartridge tip was bent.Back-up products were used instead.There was no patient contact.No other information was provided.
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Manufacturer Narrative
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Visual inspection was not performed as the cartridge has not been returned to the manufacturer.The reported complaint cannot be confirmed.Manufacturing records were reviewed and the cartridge was manufactured according to specification.There were no non-conforming reports, discrepancies, and deviations for similar issues were found during the manufacturing record review.The product was manufactured and released according to specification.A search on complaints revealed no other complaints were received for this order number to date.The directions for use (dfu) was reviewed.The dfu adequately provides instructions and precautions for the proper use and handling of the product.Based on the manufacturing records review, historical complaint review and labeling review, there is no indication of a product malfunction or product quality deficiency.All pertinent information available to abbott medical optics has been submitted.
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Search Alerts/Recalls
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