The customer stated the expired patient was still getting ecg assigned to them.The customer confirmed the device did not contribute to the patient demise.To assist this customer, the implementation of a script checking for patient id field.When there is no patient id result, a client error, value of zero (0) will be returned.The configuration change was implemented for this site for customer satisfaction purposes.The device remains at the customer site and in use.There have been no additional calls from the customer to report the same failure.The customer reported that a patient that passed away in (b)(6) 2014 was still getting reports assigned to the file.This is not a device malfunction.The device is a sw only program that manages ecg reports.There was no allegation the device contributed to the patient death.
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