A radsuite customer reported that when the radiologist is scrolling through the images in the viewer there have been delays of between 5 and 10 minutes.User error in setting up a custom macro and lack of verification of that macro resulted in this issue.This macro contains a persistable that needs to query the database everytime it is called on.When the user is scrolling thru images the macro is making a database call and needs to have the information from the database before it can go any further thus causing the viewport to "freeze" as it is waiting on the information from the database.Most of the time it is not a problem but there are times where there seems to be contention in the database or a network or storage issue that is causing a delay.(b)(4).
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