Device Problem
Device Displays Incorrect Message (2591)
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Patient Problems
Hyperglycemia (1905); Nausea (1970)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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The reporter contacted animas on (b)(6) 2016 alleging the patient experienced hyperglycemia while on insulin pump therapy with blood glucose measuring 486 mg/dl with the symptom of nausea.This reported information does not meet animas' criteria for a reportable adverse event.Therefore, no patient harm is being reported in association with the alleged product malfunction.The reported alleged the pump experienced a call service alarm issue; the pump reportedly emitted a call service alarm 087-4a32001 and 087-000f during a basal delivery of insulin by the pump.This complaint is being reported because the occurrence of the alleged call service alarm during basal delivery remained unresolved after troubleshooting by animas customer technical support.
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Manufacturer Narrative
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Follow-up #1: date of submission (b)(6) 2016 animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.Device evaluation: the device has been returned and evaluated by product analysis on (b)(6) 2016 with the following findings: the pump alarmed with a call service alarm 069 during start up.A language corruption occurred at a component on the printed circuit board resulting in a call service alarm.
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Manufacturer Narrative
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Follow-up #1: date of submission: 04/08/2016.Device evaluation: unrelated to the original complaint the battery compartment was noted to be cracked on the side of the battery compartment from the threads traveling down along the side of the bumper to the case seal.
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Search Alerts/Recalls
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