Device Problems
Failure to Prime (1492); Device Displays Incorrect Message (2591)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.(b)(6).
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging that the pump did not give audio alarm when there was loss of prime.Reportedly, when the user checked the prime menu it showed pump was not prime.The reporter also noted that the pump gave visual warning for pump not prime on start up.This complaint is being reported because the reported issue was not resolved with troubleshooting.There was no indication that the product caused or contributed to an adverse event.
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Manufacturer Narrative
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Follow-up #1: date of submission 03/24/2016.Device evaluation: the device has been returned and evaluated by product analysis on 03/15/2016 with the following findings.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.On investigation, the alleged audio tone issue was not duplicated in the evaluation.The pump powered up to the verify screen with auditory and vibratory features.Pump casing was opened and no anomalies were found to the sound assembly circuit.
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Search Alerts/Recalls
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