Submit date: 06/09/2016.The lot number information was not provided therefore a device history record (dhr) review could not be performed.A sample was received for analysis and investigation; it consisted in one used sample with blood residue.Functional testing was performed in order to confirm the condition reported by the customer.The test of the catheter showed a leak in the tubing.A visual inspection of the sample revealed an irregular hole in the tubing below the strain relief.The strain relief was measured in order to determine that the product was within product specifications and the result is 0.60 in.The result was compared to the tolerance 0.59 to 0.61 and to the tolerance 0.72 to 0.74.Based on this information most likely the strain relief pertains to the old design and it was manufactured at a different manufacturing site.Based on the available information, it can be concluded that product was manufactured according to specifications and the device functioned as intended for an undetermined amount of time; therefore the most probable root cause can be considered as unintentional misuse; this condition was more likely damaged during use caused due to an improper handling by the user.It must be noted that in-process controls such as personnel training, incoming quality acceptance testing for raw material, 100% in process visual inspection and visual acceptance sampling according to product specification are in place to prevent nonconforming product from leaving the manufacturing operations.This complaint will be used for tracking and trending purposes.
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