Currently, it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We, therefore, consider this report complete to the best of our knowledge.
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The customer called in to report a hospitalization due to high blood glucose levels.The customer's blood glucose level was 428 mg/dl at the time of incident, but was 187 mg/dl at the time of call.The customer's symptoms included difficulty walking and not feeling well.The customer was wearing the device at the time of admission.The cause of the event was diabetic ketoacidosis.The customer treated with the insulin pump and an iv insulin drip.During troubleshooting, the customer removed the set and found a bent cannula.The customer performed the high pressure test and it passed.Nothing was replaced or returned.
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