Patient identifier, age and weight were not made available from the site.
Device lot number not available.
Device manufacturing date is dependent on lot number, therefore, unavailable.
Return requested.
Replacement device shipped to site.
No parts have been received by manufacturer for analysis.
No further issues have been reported.
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A medtronic representative reported that, while in a spine procedure, universal drill guide was being used, the cylinder/pipe was came off and detached from the grip.
The cylinder/pipe was attached again and accuracy was checked.
The surgeon opted to continue the procedure with this knowledge.
The surgeon completed the procedure with the use of the navigation system.
There was no delay of therapy.
There was no impact on patient outcome.
After the procedure was completed using navigation, the reported product was checked and it was noticed that the cylinder/pipe easily came off and detached by hand.
The cylinder would not came off without manipulating forcefully.
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