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One battery was returned for evaluation.Various analyses were conducted and reviewed in order to evaluate the performance of the device in relation to the reported event.Review of the manufacturing documentation confirmed that the associated device met all requirements for release.The reported event was confirmed via functional testing.Analysis of the device revealed that the device failed to meet specifications; the device passed visual examination but failed functional testing due to an inability to provide power to the controller.The battery is not recognized by the controller because of an enabled cuv (cell under voltage) flag.Internal analysis found the tyco raychem poly switch fuse assembly resistive welding connection between cell pair 4 and cell pair 3-2 lifted.The confirmed malfunction is related to the reported event.An internal investigation has been opened under (b)(4) to evaluate these types of issues.This device is used for treatment not diagnosis.The ventricular assist system is indicated for use as a bridge to cardiac transplantation in patients who are at risk of death from refractory end-stage left ventricular heart failure.The system is designed for in-hospital and out-of-hospital settings.The instructions for use and patient manual outline the steps for handling and properly connecting power sources, including ensuring proper alignment, as well as instructions not to twist or force connections together in order to prevent damages.Additionally, a reference guide for both visual and tone alarms including potential causes and actions to take and there is a warning to keep spare, fully charged batteries and back up controller available at all times.It also provides information about proper care of the system and what to do in case of an emergency.Always wait until the "ready" turns on to disconnect the battery from the battery charger.Heartware will submit a supplemental report when new facts arises which materially alters information submitted in a previous mdr report.
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