Model Number 52969 |
Device Problem
Loss of Power (1475)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/15/2015 |
Event Type
malfunction
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Manufacturer Narrative
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Coopersurgical inc.Is currently investigating the reported complaint condition.The device involved in the complaint was returned by the customer for evaluation.Once the investigation is completed a follow-up report will be filed.(b)(4).
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Event Description
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Review of repair order (b)(4).Per repair authorization form: "when foot pedal was pressed it functioned a bit then stopped.No power for cutting or cautery.Changed handpiece, loop return pad, pen - still 0 power." (b)(4).
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Manufacturer Narrative
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Investigation: initiated manufacturer's investigation.No sample returned.Review dhr.X-inspect returned samples.Inspect stock product.Analysis and findings: a review of the 2 yr complaint history reveals similar issues.This unit was manufactured in 2010.A review of the dhr is not available and not expected to add any more useful information to this investigation.Service and repair confirmed the foot pedal was not properly functioning.The foot pedal is used to activate the device.If not functioning the power to the unit will not flow and it will not cut.The unit is obtained from alsa, an italian manufacturer, and integrated with csi products with minor adjustments that does not involve modifications to the internal board.The foot pedal has been known to fail due to a few reasons.The most common is the diaphragm which acts as the mechanism to make contact (for electrical current) to supply power to the unit.Air displacement pushes on a piston via the diaphragm into a switch to turn the power on.The foot pedal creates the air displacement to the pneumatic switch mechanism located in the housing of the unit.The diaphragm breaks down just enough to lose its seal and cannot function properly.The diaphragm material has been described as a rubber, possibly a latex.Given the appearance of a bad diaphragm it appears to have been exposed to excessive stimuli.Materials like latex are flexible hence the use in this application but its elastic properties can alter over time as well.In this condition the sealing properties are impacted and it will not function as intended.The root cause for this complaint condition is component related to the diaphragm.Correction and/or corrective action: the issue is being investigated by sustaining engineering to address the issue with corrective actions.Currently, an alternate material, silicone, is being investigated that is less prone to degradation.Additionally, a technical bulletin is now available providing leep customers with guidance on detecting the issue.This is not an assembly issue.Complaints will be continuously monitored to determine if there is any new trend for this complaint condition.
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Event Description
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Review of repair order log 80634.Per repair authorization form: "when foot pedal was pressed it functioned a bit then stopped.No power for cutting or cautery.Changed handpiece, loop return pad, pen - still 0 power." (b)(4).
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Manufacturer Narrative
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This concludes coopersurgical' s root cause investigation.Coopersurgical, inc.Will continue to monitor the complaint condition for tending and safety.
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Event Description
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(b)(4).Per repair authorization form: "when foot pedal was pressed it functioned a bit then stopped.No power for cutting or cautery.Changed handpiece, loop return pad, pen - still 0 power." (b)(4).
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Search Alerts/Recalls
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