A steris service technician arrived on site, inspected the unit and confirmed it to be operating according to specification.The technician identified that the employee subject of the reported event pulled on a locked door at the conclusion of a cycle, because she believed that the door was stuck, causing a shoulder injury.Medical treatment was sought and administered.The operator manual states in section 5.4 the proper way of unloading and unlocking the sterilizer.The technician notified the user facility of the proper way to unloading and unlocking the sterilizer.The unit is under steris contract for preventative maintenance services.The technician proactively rebuilt the s35 and s37 valves, adjusted the psi, and reinstalled the door seal while on site.No additional issues have been noted with the sterilizer.
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