Visual inspection of the returned part revealed significant gouges located on the insertion/extraction slot on the anterior portion of the distil surface.The device history records were reviewed for deviations and/ or anomalies with no deviations/ anomalies identified.Dimensions are within specifications as documented in the print.This device is used for treatment.It is unknown if the procedure for the initial seating of the part was executed correctly.The product history search for the part and lot combination identified no other complaints related to the part lot.Based on the investigation findings and the information provided, no product issue could be identified.
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