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The reported event occurred during an endovascular aneurysm repair.Investigation - evaluation: a review of the complaint history, drawings, device history record, instructions for use (ifu), manufacturing instructions, specifications, trends, and quality control of the device was conducted during the investigation.The complaint device was not returned therefore, no physical examinations could be performed; however, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.Review of device history record shows no nonconforming events which could contribute to this failure mode.This complaint is the only one associated with this lot number due to this product only having one per lot.The device is shipped with an instruction for use (ifu) that describes the indications for use, warnings, precautions and appropriate method of use for this device.Specifically, it states "endovascular stent grafting is a surgical procedure, and blood loss from various causes may occur, infrequently requiring intervention (including transfusion) to prevent adverse outcomes.It is important to monitor blood loss from the hemostatic valve throughout the procedure, but is specifically relevant during and after manipulation of the gray positioner.After the gray positioner has been removed, if blood loss is excessive, consider placing an uninflated molding balloon or an introduction system dilator within the valve, restricting flow." it is most likely that the cause of the reported event was damage and/or tearing of the disc subcomponent.Based on the information provided, no product returned, and the results of our investigation; a definitive root cause could not be determined.Measures have been previously conducted to address this failure mode.Per the quality engineering risk assessment no further action is required.
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