A variance between inratio inr and lab inr results was reported.The results were as follows: (b)(6): inratio=1.8, lab=2.5 (testing one hour apart).(b)(6): inratio=2.1, lab=2.9 (testing one hour apart).The reported therapeutic range was: :2.5-3.5.It was reported that finger was being milked after the fingerstick.Patient was taking antibiotics for a urinary tract infection starting on (b)(6) 2016 (levofloxacin (500 mg/day; started (b)(6), stopped (b)(6)) amoxicillin (500 mg x3/day; started on (b)(6) to present).
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The product was not returned for evaluation.Therefore, a review of the entire testing history for the reported lot was performed.In-house testing on strip lot 376826a meets release criteria.The product performed as expected.A review of the manufacturing records for the lot did not uncover any non-conformances; the lot met release specifications.It was reported that the customer is taking antibiotics for a urinary tract infection.Certain medications or health conditions, such as antibiotics and bacterial infections, may affect the action of oral anticoagulants and impact the performance of the assay.Although a technique issue and a potential patient sample interference were identified in the complaint, a root cause could not be determined with the information provided by the customer.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
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