Device Problem
Data Problem (3196)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging a history/settings (history/settings issue) issue; bolus delivery not recording in history.This complaint is being reported because an issue with the pump not performing as intended with regards to the history or the settings may result in over or under delivery.There was no indication that the product caused or contributed to an adverse event.
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Manufacturer Narrative
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Follow-up #1: date of submission 08/09/2016.Device evaluation: the device has been returned and evaluated by product analysis on 07/20/2016 with the following findings: review of the black box data revealed the last bolus delivery was recorded on (b)(6) 2016 at 12:41 pm.The total daily dose amounts added up to correctly reflect the user¿s programmed bolus delivery target.The bolus history revealed two manually-cancelled boluses on (b)(6) 2016.On testing, ez-prime steps were correctly performed.Delivery accuracy testing showed the pump was delivering accurately and boluses were recorded at the correct time and in the correct order in the bolus history.Investigation did not duplicate the ¿bolus not recorded¿ complaint.Unrelated to the original complaint the battery compartment was noted to be cracked.
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Search Alerts/Recalls
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