Model Number ORCHESTRA PLUS |
Device Problems
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138); Failure to Interrogate (1332); Issue With Displayed Error Message (2967)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/06/2016 |
Event Type
malfunction
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Event Description
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The following message «can not access to manager core» was displayed.All the tabs were grayed.Therefore, the programmer was blocked and it was not possible to interrogate the device.Preliminary analysis of the programmer files revealed that the issue resulted from an ongoing process that was taking 99% of the central processing unit time.It was due to a sudden shutdown while the system was hibernating on (b)(6) 2016.The subject programmer was returned for repair.
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Manufacturer Narrative
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Event Description
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The following message "cannot access to manager core" as displayed.All the tabs were grayed.Therefore, the programmer was blocked and it was not possible to interrogate the device.Preliminary analysis of the programmer files revealed that the issue resulted from an ongoing process that was taking 99% of the central processing unit time.It was due to a sudden shutdown while the system was hibernating on (b)(6) 2016.The subject programmer was returned for repair.
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Search Alerts/Recalls
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