During surgery, the sdc video capture device was used to save numerous photos of the surgery.Photos are used to document procedure and become part of the patient's medical record.Photos may be needed to get reimbursement for some procedures.At the end of surgery, it was discovered that most of the photos were not captured.We have been having an abnormally high failure rate of the dvi video input boards on these units.In one area, 7 out of 8 have failed.There have been several documented delays during surgery caused by failures of the recording device.Not related to the dvi input, we have also had problems with the software becoming corrupted if the unit loses ac power, like during the emergency generator test.In most cases this can be corrected by reloading the software.Software version is 1.3.1.We believe the version hasn't changed since we bought these.We think this is mainly a hardware issue with the dvi input board.Manufacturer response for video capture device, (brand not provided) (per site reporter): the dvi input board failed and needs to be replaced.
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