Additional info: in reviewing other complaint from the doctor referencing the same type of event, the review noted the model of the cartridge was most likely an emerald cartridge.The mdr has been updated accordingly.Brand name: emerald.Catalog #: emeraldc30.Model: emeraldc30.Pma/510(k) #: k961242.Device evaluation: the cartridge was not returned to the manufacturing site.Therefore, a product investigation was not possible and the customer's reported event could not be confirmed.Manufacturing record review: a review of the manufacturing records could not be performed as the lot number for the cartridge was unknown, was not provided.Labeling review: the directions for use (dfu) for the emerald cartridge was reviewed.The dfu adequately provides instructions, precautions, and warnings for the proper use and handling of the cartridges.Further review was conducted for the handpieces that can be used in conjunction with the cartridge.Based on the results of the investigation, no product deficiency was identified.The customer's reported complaint could not be verified.All pertinent information available to abbott medical optics has been submitted.
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