On (b)(6) 2016, the reporter contacted animas, alleging the patient was trying to get the continuous glucose monitor (cgm) transmitter to connect.No additional information was provided and troubleshooting was unable to be completed.Several unsuccessful attempts to contact the patient have been made.This complaint is being reported because the interruption of the cgm data stream may cause the user to miss their blood glucose (bg) trending and thus fail to react to any potential bg excursions.There was no indication that the product caused or contributed to an adverse event.
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