| Model Number |
MODEL 100 |
| Medical Device Problem Codes |
Visual Prompts will not Clear (2281); Device Displays Incorrect Message (2591)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
06/13/2016
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Zoll has not yet received the autopulse platform in complaint for investigation.A supplemental report will be filed if and when the product is returned and investigation has been completed.
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Event or Problem Description
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It was reported that during a shift check the autopulse platform (s/n (b)(4)) displayed user advisory (ua) 20 (position out of range) error message.To troubleshoot the issue the biomed tried rotating the drive train, however this did not resolve the issue.No patient involved during this event.No additional information was provided.
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Additional Manufacturer Narrative
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The autopulse platform (s/n: (b)(4)) was returned to zoll and evaluated.Visual inspection was performed and found damage to the long black exterior cover.Upon powering on the device, the user advisory (ua) 20 (position out of range) error message occurred.To resolve the issue, the encoder was replaced.Archive review was checked.Functional testing was performed and no faults were reported.In summary, the customer's reported complaint was confirmed.The autopulse platform is a reusable device and was manufactured in 2011.Therefore, this type of issue found during inspection is characteristic of normal wear for the life of the device.The encoder was replaced.Annual service checks were completed.Additional repair was performed unrelated to the reported complaint to ensure that the autopulse platform is functional without issue.The long and short black covers and battery latch lock were replaced.The platform passed all final testing criteria.
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Search Alerts/Recalls
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